FAQ
Frequently Asked Questions
What are GLEAMUNO puzzles made of?
Our puzzles are crafted from natural basswood with HD UV printing. Each piece is precision-cut for a smooth, splinter-free experience. The durable surface resists everyday scratches and light moisture.
How many pieces do your puzzles have?
Each design is available in four difficulty levels:
- Explorer Level: 100-149 pieces
- Challenger Level: 150-199 pieces
- Master Level: 200-249 pieces
- Legend Level: 250-399 pieces
Are wooden puzzles better than cardboard puzzles?
Yes! Wooden puzzles offer several advantages: pieces are thicker and more durable, they fit together with a satisfying click, colors stay vibrant longer, and the finished puzzle can be framed as wall art. Read our full comparison on our blog.
Do you ship internationally?
Absolutely. We offer free worldwide shipping on all orders. Delivery typically takes 5-18 business days depending on your location. See our Shipping Policy for details.
Can I return or exchange my puzzle?
Yes. If you're not completely satisfied, you can return your puzzle within 30 days for a full refund. The puzzle must be in its original condition and packaging. See our Refund Policy for full details.
Are these puzzles suitable for children?
We recommend our puzzles for ages 12 and up. While the pieces are safe and non-toxic, the difficulty level and small piece sizes are best suited for teens, adults, and families.
Can I frame the completed puzzle?
Definitely! Many customers glue and frame their completed GLEAMUNO puzzles as unique wall art. The vivid colors and natural wood texture look stunning on display.
How are your puzzles packaged?
Each puzzle comes in a beautiful collectible wooden gift box, making it ready for gifting right out of the package. No additional wrapping needed.
Still have questions?
Email us at gleamuno@outlook.com — we typically respond within 24 hours.